Crisis Care

Mercedes came to our office requesting assistance with her electric bill after receiving a disconnection notice. After exposure to COVID-19, she took time off work to isolate herself for the recommended period of time. While isolated, her employer let her go. As a single parent, she focused her reduced income on supplying her children's needs and fell behind on her utilities. Mercedes said, "I never thought I would be in this situation." She was hired back by her employer but had to start part-time for orientation. After reviewing her budget with her upcoming full-time income, the caseworker determined that expenses would be affordable. TCO was able to assist Mercedes with the disconnection amount for her electric bill. Mercedes and her kids kept their lights on. 

“Thank you so much for your help in this case! I am so appreciative of people like you and the community outreach :) you have been so patient and helpful and I can’t thank you enough! I’m moving today! We are working on the lease as well! It’s just a blessing to have people who care and are genuine in times like this! So thank you again!” - Becca

“Thank you so much for helping me cover my rent deposit. Because of you and Community Outreach gifting this help to me, I will be able to have a nice home.” - Sharon

OneRoof

Jared entered the housing program because his credit was keeping him from finding an apartment on his own. While in OneRoof, Jared participated in Genesis Mentoring with a goal to get out of debt. His mentor helped him create graphs to track his progress, and Jared achieved his goal of being debt-free before his targeted date! Jared said, “He [my mentor] helped me build a foundation to start from scratch and not be intimidated.”

“We can never begin to explain how amazing everyone has been. To give us an apartment to feel safe and able to continue. This program has been the difference between living again rather than choosing to give up and give in.” - John and Olivia