Crisis Care

Mercedes came to our office requesting assistance with her electric bill after receiving a disconnection notice. After exposure to COVID-19, she took time off work to isolate herself for the recommended period of time. While isolated, her employer let her go. As a single parent, she focused her reduced income on supplying her children's needs and fell behind on her utilities. Mercedes said, "I never thought I would be in this situation." She was hired back by her employer but had to start part-time for orientation. After reviewing her budget with her upcoming full-time income, the caseworker determined that expenses would be affordable. TCO was able to assist Mercedes with the disconnection amount for her electric bill. Mercedes and her kids kept their lights on. 

“Thank you so much for your help in this case! I am so appreciative of people like you and the community outreach :) you have been so patient and helpful and I can’t thank you enough! I’m moving today! We are working on the lease as well! It’s just a blessing to have people who care and are genuine in times like this! So thank you again!” - Becca

“Thank you so much for helping me cover my rent deposit. Because of you and Community Outreach gifting this help to me, I will be able to have a nice home.” - Sharon

Genesis Mentoring

“I would recommend my mentor and the Genesis program because it helped me with savings and budgeting which helps me manage my money throughout the month.  I am continually recommending family and friends who struggle with finances to take this program as it helped me tremendously. It is a wonderful program, and I had a great experience with my mentor.” - Cynthia

“During my time with my mentor and going through the Genesis program I was very comfortable.  My mentor was very understanding and friendly, and she helped me understand my financial situation much better.  I was able to accomplish my goal of finding different housing during the program, and I plan to stay in contact with my mentor even though I have completed that portion of the program.” - Ashley

“Every family should be aware of the financial aspects of their life. Guided hand is extremely helpful. Enjoyed every moment and meeting with my mentor. Thankful to have this opportunity.” - Tasha

“My mentor was a good fit for me and where I was in life. She was able to show empathy towards my situation and provide me with positive and helpful feedback. I was able to use the knowledge my mentor shared with me and use it ‘in the real world.’ I’m so thankful for this experience!” - Hailey

Hezekiah House

A Hezekiah House family had been living paycheck to paycheck before starting the program. While meeting with their mentors, the family found the support and guidance they needed as they started their own business. Through the Genesis portion of the program, the family achieved two huge goals. They purchased a van with cash and saved a $1,000 emergency fund.  They had a vehicle to meet their family’s needs. The Hezekiah House family gained financial stability and purchased their own home at the end of the program.

OneRoof

Jared entered the housing program because his credit was keeping him from finding an apartment on his own. While in OneRoof, Jared participated in Genesis Mentoring with a goal to get out of debt. His mentor helped him create graphs to track his progress, and Jared achieved his goal of being debt-free before his targeted date! Jared said, “He [my mentor] helped me build a foundation to start from scratch and not be intimidated.”

“We can never begin to explain how amazing everyone has been. To give us an apartment to feel safe and able to continue. This program has been the difference between living again rather than choosing to give up and give in.” - John and Olivia